Shipping
All orders will be processed and shipped within 48 business hours except where noted. Shipping via Federal Express Ground normally takes 5 business days or less for delivery within the continental United States. If no one is home during the day, a notice will be left on your door with instructions on how to receive your package. If your delivery address is a PO Box, your order will be shipped via First Class Mail assuming the item meets the United States Postal Service size and weight guidelines.
Any orders requiring over night priority or 2 day air must be placed by 12:00 pm CST. Any orders shipped after 12:00 pm will ship the following day.
Alaska, Hawai, Puerto Rico, and Guam
Alaska, Hawaii, Puerto Rico, and Guam must be shipped via 2-day air or United States Postal Service. Some items require additional truck or air shipping charges and you will be notified where applicable. Please call 1-877-847-9396 or e-mail us if you have any questions or concerns.
International Orders
For international shipping online, please be sure to select the international shipping option at the checkout. International shipping charges include all customs, duty, and taxes where applicable. Please call 1-877-847-9396 or send us an e-mail if you have any shipping questions.
APO-FPO
Before placing your order, check to be certain all parcels will be accepted and delivered to your APO-FPO location. All APO-FPO shipments will be sent insured Priority Mail via the United States Postal Service. Size limits may exist on some items. You will be contacted via e-mail if items ordered are not consistent with the United States Postal Service size and weight regulations. Please call 1-877-847-9396 or e-mail if you have any questions or concerns regarding APO-FPO shipments. All APO-FPO shipping will be quoted via email before shipment.
Heavy and Oversized Items
Some items require extra shipping based on size or weight that will be added to the prices above. If an item requires extra shipping it will be noted in the items description.
Returns
You may return any item for refund/credit or exchange for any reason if it is in "resalable" condition within 120 days. (This policy does not apply to video tapes, books, or custom made items.) This warranty does not cover normal wear and tear that results from the use of our products. Use of our products in a manner other than that for which they were manufactured also nullifies this warranty. Please call 1-877-847-9396 or e-mail if you have any questions or concerns regarding our warranty policy.
Returns
If a product develops a problem or is not useable due to a manufacturer's defect, complete the blank Return/Exchange Form on the back of the invoice that accompanied your order describing the reason for your return and the action you would like taken. This Return/Exchange Form must accompany all returns.
Send all returns to:
Throwdown Industries, Inc
Attn: Returns Department
14865 W. 105th St.
Lenexa, KS
66215
It is recommended that you send all returns back via UPS Ground. Send your package insured and postage paid. There will be no credits or refunds for return shipping charges. If you request that we replace or exchange an item you will be responsible for paying the re-shipping charges. Please call 1-877-847-9396 or e-mail if you have any questions regarding returns.
Legal Disclaimer
Equipment Warning
The items sold on this website are manufactured with care and craftsmanship to provide a degree of protection to help reduce the risks of injury. These products are not warranted to prevent injury. The user, therefore, assumes full responsibility for all risk of injuries. With time and use the materials used in these products will lose some of their effectiveness and require replacement.
Website Pricing and Product Images
We make every effort to insure that all information is correct. We reserve the right to change listed prices without prior notice and invoice at the corrected price.
Throwdown equipment logos, labels and color ways are subject to change without prior notice.
Store Security
You are protected while you shop our online store so that you never have to worry about credit card safety. We guarantee that every transaction you make will be 100% safe. This means you pay nothing if unauthorized charges are made to your card as a result of shopping at shopthrowdown.com.
Our secure server software (SSL) is the industry standard and among the best software available today for secure commerce transactions. It encrypts all of your personal information including credit card number, name, and address, so that it cannot be read as the information travels over the Internet.
Under the Fair Credit Billing Act, your bank can not hold you liable for more than $50.00 of fraudulent charges. If your bank does hold you liable for any of this $50.00, Throwdown Industries will cover the entire liability for you, up to the full $50.00. Throwdown Industries will only cover this liability if the unauthorized use of your credit card resulted through no fault of your own from purchases made at shopthrowdown.com while using the secure server. In the event of unauthorized use of your credit card, you must notify your credit card provider in accordance with its reporting rules and procedures.
Still don't want to use your credit card on the Internet?
No problem. When you're ready to place your order give us a call at 1-877-847-9396 and one of our customer service representatives will be happy to take your order over the phone.
